Who wants to go out, even to a doctor’s appointment, when you’re not feeling well?

Through Teladoc, you and your covered dependents can access a board-certified physician and receive treatment for non-urgent medical care by phone, online video or mobile app 24 hours per day, 7 days per week at no cost to you.

Teladoc is also available to those 13 years and older for treatment for behavioral health issues (such as depression, stress and anxiety, emotional difficulties, grieving issues and trauma resolution) at no cost to you; there is no copay or deductible. 


  1. Set up your secure account online at Teladoc.com or by mobile app.
  2. When you have a non-urgent illness (such as sinus problems, bronchitis, allergies, cold and flu symptoms, or respiratory or ear infection) or a behavioral health issue, contact Teladoc any time - 24 hours/day, 7 days/week - to request a visit by a board-certified physician or a licensed mental health provider.
    • By phone: Call 800-TELADOC (toll free)
    • On-line or mobile app: Log in to your account.
  3. For non-urgent illness, you will receive a response from a Teladoc board-certified physician by phone, online video or mobile app (whichever you specify) within approximately 10 minutes. They will assess your issue, diagnose your condition, recommend treatment and prescribe medication, if appropriate. For behavioral health, Teladoc will set up an appointment with a licensed mental health provider.

*Your Local 71 Health Trust has also negotiated Mental Health Benefits which are deliverable privately on your computer or mobile device through TelaDoc. Download the App and access your benefits here.


Health Trust Video

Zenith Benefits Video

Health Trust Newsletter 2023 Spring

ASD Open enrollment started 5/1/23 and ended 5/19/23

     ASD Call to Action 2023  

     ASD Benefit Guide 2023


Open enrollment for Haines, MOA, L71 & SOA started May 15th and ended June 2nd.

Haines 2023: Call to Action / Benefit Guide

MOA 2023: Call to Action / Benefit Guide

L71 2023: Call to Action / Benefit Guide / 

SOA 2023: Call to Action / Benefit Guide

2023 COBRA

New Anchorage Coalition Health Clinic Location: 701 E. Tudor Road

A printable version of this information may be found here: Summary 

Health Benefits for LIUNA Public Employees Local 71 members are managed by the Local 71 Trust fund. Members are able to access healthcare, vision, and dental benefits.  Members can consult the applicable plan benefits booklet for details or check the key contacts list below. 

Click here for your Beneficiary Designation Form

Click here for Aetna DocFind

Click here for Key Contacts


The State of Alaska Contract includes a special voluntary Emergency Leave Bank program.  Click Here to ENROLL  or Click Here to APPLY TO USE LEAVE from this bank.  

Click here for our Dental Benefits flyer

NEWS: Click here for the PDF flyer 

Click Here for the Health Trust Newsletter Winter 2023

Beginning July 1, 2020 your Alaska Public Employees Local 71

FSA/HRA benefit has exciting new changes!

Designed with YOU in mind!    The new features for the FSA/HRA are integrated into the online portal and mobile application; each provide easy to use navigation features with a more personalized experience. You have access to information 24/7 with the ability to view balances and transaction history.

You can  easily upload documents to substantiate claims and request reimbursement. You also have the option to self-enroll in direct deposit for paper reimbursement requests.

 Zenith’s Customer Service Team will be available to assist you with questions and information regarding the transition. You can reach us at 1-800-757-0071 Option 2.

System Enhancements and New Features available July 1, 2020:

You will have access to powerful self-service capabilities online and on the mobile app:

  • Easier to use and a more personalized experience
  • 24/7 access to your FSA/HRA account online or on the mobile app
  • New feature allows you to self-enroll in text notifications for real time alerts
  • New feature allows you to use an integrated shopping tool to purchase qualified supplies
  • New feature allows you to self enroll in direct deposit reimbursements
  • Easily upload supporting receipt documentation online or snap a picture on the mobile app
  • Improved explanation of benefits for paper claim reimbursement
  • Educational videos and resources available online

Specific Website and Mobile App Login Information as of July 1, 2020:

Registration ID: Select Employer Name from the dropdown Employer Name: Enter “Public Employees Local 71 Trust” Your ID: Your Social Security Number

  • Mobile App: on both Apple and Android is Zenith Flex (look for the app shown in the image below)

This application uses the same login information as the website Registration ID: Select Employer Name from the dropdown Employer Name: Enter “Public Employees Local 71 Trust”

Your ID: Your Social Security Number

Corona Virus / COVID-19 Information:

PE71 Health Trust Notice 3-13-2020

Aetna Covid 19 Flyer

TeleDoc Corona Virus FAQs

TeleDoc Corona Virus Flyer


Claims Administration

• Eligibility and enrollment• Open Enrollment
• Medical/Dental coverage and claims
• Travel preauthorization
• Flexible Spending Accounts (FSA)
• Health Reimbursement Arrangement (HRA) Zenith American Solutions
111 West Cataldo Ave., Suite 220, Spokane, WA 99201-3201
Phone: Claims: 800-557-8701, option 2, then 2 (toll-free)
Fax: Claims: 206-282-0775 Fax: Eligibility/Enrollment: 509-534-5910
Website: www.zenith-american.com  Login to view your claims information. COBRA/HIPAA: 800-757-0071, Option 1 or 800-426-5980, ask for
COBRA Department (toll-free numbers) Fax: 206-352-9714
FSA/HRA: 800-557-8701, option 2, then 3
(toll- free) Fax: 206-285-4789

General Trust Questions

• Open Enrollment (general questions)• Understanding your benefit coverage Trust Administrative Office—Public Employees Local 71 Trust Fund
2510 Arctic Blvd., Anchorage, AK 99503
Phone: In Anchorage 276-7611; Outside Anchorage 800-446-3671 (toll-free)
Union website: www.local71.com  click Health Trust to download forms
Claims Administration—Medical Claims Submitted by Provider Only
PO Box 981106, El Paso, TX 79996-1106


• All inpatient stays, to extend a stay, maternity stays
• Outpatient medical procedures Aetna
When precertification is required, your doctor is responsible for calling the precertification phone number on your ID card
Health Center Services
• Preventive Care
• Routine Care
• Treatment for illness or injury Coalition Health Centers
Website: www.coalitionhealthcenter.org  
• Anchorage: 2741 DeBarr Road, Suite C210 • Phone: 907-264-1370
• Fairbanks: 575 Riverstone Way, Unit 1 • Phone: 907-450-3300

Prescription Drug Benefits

• Locate a Caremark retail pharmacy
• Using the retail or mail-order service
• Brand name formulary
• Specialty medications Caremark
Phone: 866-818-6911 (toll-free)
Website: www.caremark.com 

Specialty Medications Call 800-237-2767 (toll-free) or go to CVSCaremarkSpecialtyRx.com

Vision Benefits

• Locate a VSP provider
• Vision services claims
Vision Service Plan (VSP)
PO Box 385018, Birmingham, AL 35238-5018
Phone: 800-877-7195 (toll-free)
Website: www.vsp.com 

Nationwide PPO network 

• Locate an Aetna network provider Aetna
Website: www.aetna.com 
To locate an Aetna provider or facility, go to aetna. com. Click Log In/Register and follow the prompts. You can also search for providers on Aetna's public website at aetna.com/docfind. Select the “Aetna Choice POS II (OpenAccess)” network.

Disease Management 

• Get program information Optum
Phone: 855-738-1764 (toll-free)
Nurse Connections: 866-676-0740 (toll-free)
Website: www.pe71.optum.com 

Access a Healthcare Provider

• By phone, online video or mobile app Teladoc
Phone: 800-835-2362 (toll-free)
Website: www.Teladoc.com   

Surgery Options Care Coordinator

• Talk to a Care Coordinator about surgery options
Talk to a Care Coordinator about surgery BridgeHealth
Group Code: PE71L
Phone: 844-249-8108
Email: alaskacoalition@bridgehealth.com 
Website: www.bridgehealth.com   

Retirement: PERS I, II, & III

• 907-465-4460/(800) 821-2251 (toll-Free)
Retirement: PERS IV: Empower: 907-276-1500
SOA Call Center
• 907-465-3009 Fax: 907-465-6624 Union Dental Benefits: Affordable Dental Care
• Anchorage: 4001 Lake Otis PKWY, Suite 200 • Phone: 907-222-0400
• Wasilla: 701 E. Parks Highway Suite 209 • Phone: 907-376-3368
• Fairbanks: 503 14th Avenue • Phone: 907-374-3888