Earthquake Coping Resources Available Through Employee Assistance Program


Your Local 71 Heath Trust Benefits in Action:

Aetna has just announced resources available to their affected friends, customers, colleagues, and partners in Alaska:

Aetna Behavioral Health is offering its Resources For Livingâ„  (RFL) Employee Assistance Program resources to community members who have been affected by the earthquake, regardless of whether or not they are RFL customers. If a plan sponsor does have RFL, they can use their RFL-specific number. Other affected individuals can contact Aetna EAP at 833-327-AETNA (1-833-327-2386) for telephonic consultation to help cope with the emotional impact of this event. RFL’s professionals have experience dealing with traumatic events and can be available to provide specific interventions as needed.


Employers in the community can receive additional support by calling 1-800-243-5240. Through this specialized phone line, RFL can provide management consultation services to help employers respond, even if they are not RFL customers. Onsite services are available on a fee-for-service basis for companies to help their employees deal with the impact of these events on the workplace.

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Alaska Earthquake
If you turn on the TV, pick up a newspaper or go on the Internet, you’ll likely find the news is
full of negative stories, including natural disasters around the world. But when a tragedy strikes
closer to home — like in your community — it may be even harder to process.
While people may respond to and deal with a natural disaster in different ways, here are
several safety tips, recovery tips, and national resources available to you.
Some Disaster Safety Tips to Follow
• Listen to local officials for updates and instructions. Evacuate if necessary.
• Check-in with family and friends by texting or using social media.
• Return home only when authorities indicate it is safe.
• Watch out for debris and downed power lines.
• Avoid walking or driving through flood waters. Just 6 inches of moving water can knock you
down, and fast-moving water can sweep your vehicle away.
• Photograph the damage to your property in order to assist in filing an insurance claim.
• Be prepared for the future with a disaster preparedness kit and family communication plan.

Optum does not provide medical advice. The information and therapeutic approaches in this article are provided for informational
and/or educational purposes only. They are not meant to be used in place of professional clinical consultations for individual
health needs. Certain treatments may not be covered in some benefit plans.
© 2018 Optum, Inc. All rights reserved. WF135745 75376-052018