UPDATE on SOA Payroll Issues




  • LTC Members employed by the State of Alaska suffered a payroll deduction overage for their health care fees and we are working to rectify that.
  • This error was not caused by anything the Union did, this was a file merger between Zenith & the State of Alaska Payroll.
  • We immediately contacted the State and Zenith when this happened on November 25th & alerted our affected Members who have provided authorization to contact them.  We updated them a few days later to notify that we were told that this would be rectified by a zero deduction on this week’s pay.  Although SOA & Zenith tested their files on Friday with no issues, we were alerted yesterday that another error occurred causing regular deduction to be taken this week.  We immediately contacted the SOA & Zenith to request a refund to affected Members to correct this error.
  • The State payroll is not able to process a refund check, so the solution will be to not pull health care premiums from the next payroll check (zero deduction).  At this point, the Commissioner is directly involved and communicating with our Business Manager to ensure this hardship to Members is rectified.




  • In order to receive the most updated information from us, we must have authorization to contact you at your personal phone and email addresses.  We note the importance of this in nearly every communication we send, and at every meeting.
  • If you have not filled out the authorization forms for phone and email, do so here as soon as possible to receive the most up-to-date information about Official Union Business like meetings, issues, and negotiations.
  • If you haven’t authorized us to contact you at your personal phone and email, you may miss important notices about Official Union Business.  Official Union Business is not something we generally distribute through your employee contact, as your employers govern the use of those addresses and phone numbers.


We are always in your corner!