Benefits

Benefits for LIUNA Public Employees Local 71 members are managed by the Local 71 Trust fund. Members are able to access healthcare, vision, and dental benefits.  Members can consult the applicable plan benefits booklet for details or check the key contacts list below.

 Aetna Transition Notice to Members

 

If you have questions about these topics ...

Here's where  to get information ....

 

General Trust Questions

  • Open Enrollment (general questions)
  • Understanding your coverage
  • If you need a member advocate  

Trust Administrative Office
Public Employees Local 71 Trust Fund
2510 Arctic Blvd.
Anchorage, AK 99503
Phone: In Anchorage 276-7611, option 7 
           Outside Anchorage 800-446-3671, option 7 (toll-free)
Union Website: www.local71.com; click Benefits (or hover for more options)

Claims Administration

  • Medical/Dental claims
  • Travel preauthorization
  • Case Management
  • COBRA/HIPAA
  • Flexible Spending Accounts (FSA)
  • Appeal process
  • Eligibility and enrollment
  • Life, AD&D, and Disability Insurance

Zenith American Solutions
111 West Cataldo Ave., Ste 220
Spokane, WA 99201-3201 
Phone: Claims: 800-557-8701 (toll-free) Fax Claims: 206-282-0775 
COBRA/HIPAA: 800-757-0071, Option 1 or 800-426-5980 ask for COBRA Department (toll free numbers)
FSA: 800-757-0071 Option 2 or 800-426-5980, ask for FSA Department (toll-free numbers)
Websites:   https://www.zenith-american.com/
FSA:           https://zenith-americansea.lh1ondemand.com/

Precertification

  • All inpatient stays, to extend a stay
  • Outpatient medical procedures

Aetna

Medical Provider Phone Line: 888-632-3862 (toll-free)

Precertification Requirements  

 

Health Care Services in Anchorage

    • Make an appointment online, by phone or just drop in

Coalition Health Center

2741 DeBarr Road, Suite C210, Anchorage

Phone: (907) 264-1370

Website: coalitionhealthcenter.org

Hours: Mon-Fri: 7am-7pm; Sat: 8am - 12 noon

 

Prescription Drug Benefits

  • Locate a Caremark retail pharmacy
  • Using the retail or mail-order service
  • Brand name formulary
  • Specialty medications

Caremark
Phone: 866-818-6911 (toll-free)
Website: www.caremark.com

Specialty Medications: Call 800-237-2767 (toll-free) or go to CVSCaremarkSpecialtyRx.com 

 

Vision Benefits

  • Locate a VSP provider
  • Vision services claims

Vision Service Plan (VSP)
PO Box 997105
Sacramento, CA 95899 
Phone: 800-877-7195 (toll-free)
Website: www.vsp.com

EPIC Hearing Services

 

  • Locate an EPIC Hearing Service Plan Preferred Provider

 

Epic Hearing Services
Phone: 866-956-5400 (toll-free)
Website www.epichearing.com

Email: hear@epichearing.com

Nationwide PPO network

  • Locate an Aetna provider



Aetna

Website: www.Aetna.com (under:DocFind)

Doc Find FAQs

Disease Management

  • Get program information



Alere
Phone: 866-676-0740 (toll-free)
           Nurse Connections: 866-676-0740 (toll-free) 
Website: pe71alerehealth.com