Benefits for LIUNA Public Employees Local 71 members are managed by the Local 71 Trust fund. Members are able to access healthcare, vision, and dental benefits.  Members can consult the applicable plan benefits booklet for details or check the key contacts list below.

 Aetna Transition Notice to Members


If you have questions about these topics ...

Here's where  to get information ....


General Trust Questions

  • Open Enrollment (general questions)
  • Understanding your coverage
  • If you need a member advocate  

Trust Administrative Office
Public Employees Local 71 Trust Fund
2510 Arctic Blvd.
Anchorage, AK 99503
Phone: In Anchorage 276-7611, option 7 
           Outside Anchorage 800-446-3671, option 7 (toll-free)
Union Website:; click Benefits (or hover for more options)

Claims Administration

  • Medical/Dental claims
  • Travel preauthorization
  • Case Management
  • Flexible Spending Accounts (FSA)
  • Appeal process
  • Eligibility and enrollment
  • Life, AD&D, and Disability Insurance

Zenith American Solutions
111 West Cataldo Ave., Ste 220
Spokane, WA 99201-3201 
Phone: Claims: 800-557-8701 (toll-free) Fax Claims: 206-282-0775 
COBRA/HIPAA: 800-757-0071, Option 1 or 800-426-5980 ask for COBRA Department (toll free numbers)
FSA: 800-757-0071 Option 2 or 800-426-5980, ask for FSA Department (toll-free numbers)


  • All inpatient stays, to extend a stay
  • Outpatient medical procedures


Medical Provider Phone Line: 888-632-3862 (toll-free)

Precertification Requirements  


Health Care Services in Anchorage

    • Make an appointment online, by phone or just drop in

Coalition Health Center

2741 DeBarr Road, Suite C210, Anchorage

Phone: (907) 264-1370


Hours: Mon-Fri: 7am-7pm; Sat: 8am - 12 noon


Prescription Drug Benefits

  • Locate a Caremark retail pharmacy
  • Using the retail or mail-order service
  • Brand name formulary
  • Specialty medications

Phone: 866-818-6911 (toll-free)

Specialty Medications: Call 800-237-2767 (toll-free) or go to 


Vision Benefits

  • Locate a VSP provider
  • Vision services claims

Vision Service Plan (VSP)
PO Box 997105
Sacramento, CA 95899 
Phone: 800-877-7195 (toll-free)

EPIC Hearing Services


  • Locate an EPIC Hearing Service Plan Preferred Provider


Epic Hearing Services
Phone: 866-956-5400 (toll-free)


Nationwide PPO network

  • Locate an Aetna provider


Website: (under:DocFind)

Doc Find FAQs

Disease Management

  • Get program information

Phone: 866-676-0740 (toll-free)
           Nurse Connections: 866-676-0740 (toll-free)